Zaques Hotel and its subsidiaries are fully committed to protecting the
privacy of our site visitors, customers, and partners. We recognize the
importance of privacy and are dedicated to maintaining the
confidentiality and security of personal information. We will not disclose
your information to third parties except when necessary for providing
services to you (e.g., arranging product delivery, conducting credit or
security checks, and customer research or profiling) or when we have
obtained your explicit consent.
2. Your Consent
We will not sell your name, address, email address, credit card
information, or any other personal information to third parties without
your permission, except as described in this policy. By using our website,
you consent to the collection and use of your personal information in
accordance with this privacy policy. If you wish to withdraw consent for
any reason, you may contact us as detailed below.
3. Communication & Marketing
If you have made a purchase from our store or subscribed to our
services, we may update you on our latest products, news, and special
offers via email, post, or telephone. You will have the option to opt-in to
receive such communications from Zaques Hotel and selected third
parties during registration or purchase.
If you wish to stop receiving marketing communications, you may optout by visiting the "Your Details" section of your account on our website
or by clicking the "unsubscribe" link in any email communication.
Alternatively, you may contact us directly for assistance.
4. What are Cookies?
Cookies are small information files stored on your computer's hard drive.
Zaques Hotel uses cookies to enhance the functionality of our website
and to track user behavior for improved service. We may use both firstparty and third-party cookies for website analytics, advertising, and
marketing purposes.
You can adjust your browser settings to prevent cookies from being
stored without your explicit consent. However, please note that certain
website features may not function properly without cookies.
5. Site Statistics
We may disclose aggregate, anonymized statistics about the number of
visitors to our website or the number of purchases made, in order to
provide insights to investors or improve our services. These statistics dо
not identify individual users. Data may be collected using cookies and
embedded code through an independent analytics provider. The
information collected may include site traffic, user journey, and visitor
demographics. Further information regarding the collection of this data
can be provided upon request.
6. Disclosures of Your Information
We may disclose your personal information to any company within our
group or to trusted third-party service providers where necessary for
providing services to you (e.g., delivery, payment processing). Your data
may also be shared under the following circumstances:
- If Zaques Hotel or its assets are sold or merged with another business,
your data may be transferred as part of the transaction.
- If required by law, or to protect the rights, property, or safety of Zaques
Hotel, our customers, or others, including for fraud protection and credit
risk reduction.
Any data shared with third-party service providers will be done so under
strict contractual terms to ensure that your information remains secure
and is only used for the agreed purposes.
7. Cross-Border Data Transfers
If your personal data is transferred outside of your home country, we will
take appropriate measures to ensure the security of your data in
accordance with applicable privacy laws. This may include ensuring
that the recipient of the data complies with relevant data protection
regulations.
8. Third-Party Sites
Our website may contain links to partner networks, advertisers, or other
third-party websites. Please note that these websites have their own
privacy policies, and we do not accept any responsibility or liability for
their practices. We encourage you to review these policies before
submitting any personal information to these sites.
9. Data Retention Policy
We will retain your personal data for as long as necessary to provide
services, fulfill legal obligations, resolve disputes, or enforce our
agreements. Personal data will be securely deleted or anonymized when
no longer needed for these purposes. Specific retention periods may
vary depending on the nature of the data and legal requirements.
10. Security of Your Data
We implement robust security measures, including encryption and
secure data storage, to protect your personal information from
unauthorized access, alteration, disclosure, or destruction. Access to
your personal data is restricted to authorized personnel only. In the
event of a data breach, we will notify affected users as required by
applicable law.
11. Minors' Data
Zaques Hotel does not knowingly collect personal information from
individuals under the age of 18 without parental consent. If we become
aware that we have inadvertently collected such data, we will take steps
to delete it promptly. Parents or guardians who believe that we may
have collected their child's data should contact us.
12. Checking and Updating Your Details
You may verify, update, or delete the personal information you have
submitted to Zaques Hotel by contacting us through the methods
provided below. To protect your privacy and security, we may require
proof of identity before making any changes to your personal data. You
are responsible for keeping your account credentials secure and should
avoid using the browser's password memory function on shared
devices.
13. Dispute Resolution
If you have any concerns about how your data is being handled, you
may contact us, and we will work to resolve any issues promptly. For
unresolved issues, you may lodge a complaint with a relevant data
protection authority, where applicable. Zaques Hotel is not liable for any
unauthorized access to personal data caused by circumstances
beyond our reasonable control.
14. Updates to this Privacy Policy
We reserve the right to update this privacy policy from time to time to
reflect changes in our practices or legal requirements. We will notify
users of any significant changes by updating the effective date at the
top of this policy or through email notifications. Your continued use of
our services after such changes will constitute your acceptance of the
updated terms.
15. Contacting Us
We are always happy to hear from our customers. If you have any
questions, feedback, or requests regarding this privacy policy or if you
would like us to stop processing your information, please contact a
member of the Zaques Hotel team. You can reach us via the following
methods:
- Email: zaqueshotel@gmail.com
- Address: No 113 Jalan Kolam Air, 08000 Sungai Petani Kedah
